If you believe your pet is in critical condition and needs immediate care, please call us and come to the hospital right away. Patients we assess to be in critical condition are always prioritized.

Get In Line for the ER

 

Save Your Space in the ER Triage LineGet in line for veterinary emergency care - Click the link and save your spot

If your pet is in stable, non-critical condition, but needs to be seen by a doctor, please check in to our emergency room online, from home.

After you provide a few relevant details you’ll get an estimated visit time based on our current emergency room patient volume. This will allow you to wait at home until it’s your turn to be seen. We’ll text you when it’s time to come in and update you of any changes if your visit time is pushed back due to newly arrived patients in life-threating condition.

 


Curbside Care

  • Video – What to Expect: Process and Steps

    Watch this short video to get a quick overview of the steps involved with getting in line for the ER.

  • Reserve your estimated visit time

    If your pet is in stable condition, please fill out the form and reserve your estimated visit time. Visit times are calculated in real-time, and are based on the number of other non-critical patients waiting to be seen.

    Please remember this is an estimated time, not an appointment.

    We are using a line management service to estimate wait times for non-critical veterinary emergencies. Waiting can be stressful for everybody involved, this service enables you and your pet to wait more comfortably at home. We’ll text you when it’s time to come in, and update you of any changes to your estimated time.

    For your safety and ours we are following COVID safety guidelines to limit the spread of the disease. As a result we are not inviting clients into our hospital at this time.

  • How will I know if my pet is in critical condition?

    Critical Conditions

    Below is a list of conditions that may require immediate care. If your pet is experiencing any of these symptoms, please call us and come in right away.

    If your pet is assessed to be in stable condition when you arrive, we will add you to our triage line.

    • Severe bleeding, or bleeding that doesn’t stop within five minutes.
    • Bleeding from nose, mouth, rectum, coughing up blood, or blood in urine.
    • Choking, difficulty breathing, or nonstop coughing and gagging.
    • Inability to urinate or pass feces (stool), or obvious pain associated with urinating or passing stool.
    • Injuries to your pet’s eye(s).
    • You suspect or know your pet has eaten something poisonous (such as antifreeze, xylitol, chocolate, rodent poison, etc.).
    • Seizures and/or staggering.
    • Fractured bones, severe lameness, or inability to move leg(s).
    • Obvious signs of pain or extreme anxiety.
    • Heat stress or heatstroke.
    • Severe vomiting or diarrhea – more than two episodes in a 24-hour period, or either of these combined with obvious illness or any of the other problems listed here.
    • Refusal to drink for 24 hours or more.
    • Unconsciousness.
  • My pet is in critical condition what should I do?

    Calling in advance can help our team be prepared for your arrival.

    If you believe your pet is in critical condition and needs immediate care, please call, and come to the hospital right away. When you arrive, please call us or follow specific guidance on the signs in the parking when you arrive.